Friday, May 25,2018
The Department of Transportation has recognized a major pilot shortage in our country and has put a plan in place to try and recover this issue. The program they have created, called Forces to Flyers, recruits military veterans to become...
Friday, May 25,2018
Like all companies, the bottom line in the airline industry is be profitable. Airlines have come up with all sorts of ways to increase their profitability, and unfortunately it comes at the expense of their paying customers. The cabins are now...
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Let me start by saying: what a difference Great customer service makes! I worked for both Delta and United airlines. I have been well trained in great customer service. Recently, Jordan and Tracey genuinely exhibited Great Customer Service that went above and beyond. On behalf of my Director and myself, kudos to your employees for all they did to help! It was greatly appreciated and deserves recognition.
Kimberly B., San Diego, CA
